Instructions

Get your tenant ID

Before setting up this integration, you need to contact your Mercury Customer Success Manager (CSM) to authorize API access. The CSM will raise an internal request, and once approved, provide you with a Tenant ID.

Even if you already know your Tenant ID, API requests will fail until Mercury has explicitly granted access.

Email Template:

Subject: Mercury Tenant ID Request - [Your Company Name]

Hi Mercury team,

We are setting up an integration with our Mercury account. As part of this process, we need the Mercury Tenant ID.

Could you please provide us with our Tenant ID and authorize this connection on your side so we can complete the setup?

Thank you!

Best regards,

Connecting

Before getting started, please make sure that you have your tenant ID.

Enter the Tenant ID and press “Set up integration.”