How to order a background check for a candidate
Click on the “All” tab under “Opportunities” on the sidebar in UKG Pro’s Recruiting Gateway:
Select a specific job in the “Opportunities” page (we’re using “Accountant” in this example) :
Click on the “... applicants” link under the job’s title in the job details page:
- Select an applicant:
- In the applicant's details page, click "More Actions" and "Request Background Check" from the dropdown:
- In the redirect page, select a background check package that you would like the candidate to undergo, and click "Send":
- You will see a successful message once the background check order is created. The redirect page will close automatically afterwards.
- Once the background check order has been created, you will see the "Background Checks" tab in the applicant's details page as well as the order itself:
How to view the background check's result
Once the background check order has been initiated or updated, it should be reflected in UKG Pro's UI for the particular order.
Go to the details page of an applicant where you have placed background check order(s) on:
You can view the detailed background check result by clicking on the "View Report" button above :